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Privacy Policy

1. Introduction

T G Pipelines Limited (“we”, “our”, “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, or access our members‑only file section.

By using our website, you agree to the practices described in this policy.

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2. Information We Collect

We may collect the following types of data:

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a) Information you provide directly

  • Name

  • Email address

  • Password (encrypted)

  • Company or role (if applicable)

  • Any information submitted through contact forms

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b) Account & authentication data

  • Login history

  • Account status

  • Permissions and access levels

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c) Technical data

  • IP address

  • Browser type and version

  • Device information

  • Cookies and analytics data

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d) File access activity

To maintain security and compliance, we may log:

  • Files viewed or downloaded

  • Date and time of access

  • User account used

We do not collect sensitive personal data unless required for employment or legal compliance.

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3. How We Use Your Information

We use your data to:

  • Create and manage your website account

  • Verify your identity when logging in

  • Provide access to the members‑only file section

  • Maintain security and prevent unauthorised access

  • Respond to enquiries

  • Improve website performance and user experience

  • Comply with legal and regulatory obligations

We do not sell or rent your data to third parties.

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4. Account Security

  • Passwords are stored in encrypted form and cannot be viewed by us.

  • You are responsible for keeping your login details confidential.

  • If we detect suspicious activity, we may temporarily suspend or restrict access for security reasons.

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5. Data Sharing

We may share your data only with:

  • Trusted service providers (e.g., website hosting, IT support)

  • Regulatory bodies when legally required

  • Security tools used to protect the members‑only area

All partners must comply with UK GDPR and handle your data securely.

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6. Data Retention

We retain personal data only for as long as necessary:

  • Account data: kept while your account is active

  • File access logs: retained for security and compliance

  • Contact enquiries: retained as required for business purposes

When no longer needed, data is securely deleted or anonymised.

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7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Request your account be closed

  • Object to processing

  • Request data portability

To exercise these rights, contact us at info@tgpipelines.co.uk.

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8. Cookies

Our website may use cookies for:

  • Login functionality

  • Session management

  • Analytics and performance

You can disable cookies in your browser, but some features (including login) may not function correctly.

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9. Members‑Only File Section

When you access the restricted file area:

  • Your identity is verified through your account

  • Access may be logged for security and compliance

  • Files are provided for authorised use only

  • You must not share login details or download files for unauthorised distribution

Misuse may result in account suspension.

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10. Links to External Websites

Our website may contain links to third‑party sites. We are not responsible for their content or privacy practices.

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11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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12. Contact Us

For questions about this policy or your data:

T G Pipelines Limited

Unit 8 Sawley Park

Chaddesden

Derby

DE21  6AS

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Email: info@tgpipelines.co.uk

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